Remember the customer!

Remember the customer!

I had a client who started coaching with me, recently. He was eager to grow his business, and I was able to get him to focus like a laser beam on revenue and client growth.  Month after month he applied all our marketing and business development tools, and generated...
6 Simple Customer Services Tips

6 Simple Customer Services Tips

Customer service has drastically evolved in recent times. With increased access to technology and means of communication, customers find it quite easy to share their feedback about products and services. One small mishap and there goes the customer venting on social...